State Farm® Insurance Agent Annette Snowden

"I was recently challenged with moving and needing new insurance. Sheila Perkinson made the process flawless. Easy. Took an unsure time and took care of everything! I recommend her to everyone i know!!"

"Ranaye very patiently helped me figure out how to set my account up for autopay. Everyone in the office I’ve met has been exceptionally nice!"

"I was recently non-renewed with my Insurance Company and called Heidi with my dilemma. Within a couple of days, she reached out to her connections and shopped for a new company and a new rate, she knew what I needed and wanted, and came through for me again. We have multiple policies, and she overlooks them all for me, and calls when she finds the deals. Heidi is a MACHINE!!"

"Very professional, knowledgeable Heidi. Thank you."

"Great group of people to work with. Highly recommended"

"I’ve been with State Farm for yrs. And Amy has been outstanding and beyond exceptional with her contact, experience and solutions to help me and my family! I’d leave 6 stars if I could!"

"I have been with Allstate for over 20 years. So I was comparing coverages and costs. So I found Amy with State Farm so we talked coverages that I had and wanted. Amy got me more coverage for less money. Amy didn’t pressure me took time to listen and understand my needs and wants. She seems very personal not a salesperson. Gave me the time I needed to make a decision since she understood what I was dealing with being with a different company for that long. Looking forward to a good relationship with State Farm a working with Amy. Thank you Gary"

"Unfortunately I had to leave my longtime insurance provider. 100% happy to have chosen Annette’s office. Amy Vollrath answered all my questions and made the process effortless."

"Just a great staff an great experience the whole team was very knowledgeable. Amy Vollrath helped my get my new policy's for my truck motorcycle and renters insurance very quickly. Very pleased with my decision."

"Amy was amazing to work with for my renters insurance! She made the process so easy, explained everything clearly, and truly cared about getting me the right coverage. I so highly recommend her!"

"I’m getting ready to move into a senior complex apartment and needed renters insurance. So I got a quote for renters insurance and auto insurance and saved $100 a month. Thank You State Farm"

"Amy Vollrath is the best! I've been with Annette Snowden - State Farm for the past 10 years and Amy has taken care of me and my family every step of the way. I highly recommend them!"

"I am so happy to have Amy answer the phone when I call the Annette Snowden State Farm office. I know I will get all my questions answered, I can hear the smile over the phone. She is so helpful, I feel like it's a dear friend helping me. At family gathering, often the topic of insurance comes up and I am proud to share with them my experieces with Amy, and the team at Annette Snowden State Farm office. When a storm damaged my roof in 2023, I was unsure how and what to do? HELPFUL and KNOWLEDGEABLE about all aspects of my claim. I happy to be a loyal customer. Sincerely, Ronda Bell"

"Amy at Annette Snowdens office has been helping me for years. She has helped me many times over the decades and I can’t say enough about how good these gals are! They stand UP for their customers!!"

"Amy always goes above and beyond for me. She’s helped me get on a life insurance plan for me and my daughters. She is very informative and always there to help!"

"I've been a customer of State Farm for over 25 years. Annette Snowden and her team have been there every step of the way. Amy Vollrath and Sheila Perkinson are some of the more courteous, diligent, and professional individuals you will ever meet. I moved from Hamilton 22 years ago and never switched offices, and for good reason. This office can handle anything, they will go above and beyond to help."

"Amazing group! Staff, specifically Amy Vollrath, are highly informed, focused on the consumer, and very responsive to our needs."

"Quick responses to emails. Very helpful with questions."

"I have several policies with State Farm and the company is good. The greatness comes from the help I receive from Amy in Annette Snowden’s office. From writing a renters policy last minute for my kid in college so I don’t get over charged by the rental agency or hey I’ve got a question and it’s quicker to call you than digging out my policy to read some fine print. I cannot emphasize enough the lack of customer care everywhere except here with Amy Vollrath!!"

"I have always depended on Annette Snowden's office with each and every claim Ihave ever made. The staff always goes above and beyond any time I have had a question with a claim and continues to step outside the box to assist me. Any time I have ever stopped in the office they have been extremely friendly, courteous and professional. I have been with State Farm for 40+ years and I would highly recommend this office....especially due to the staff! Amy has always taken time to ensure i am completely satisfied with any questions or issues I may have."

"Our basement flooded and apparently we didn’t opt in to coverage for backed-up sewer or pipes. I asked Amy to confirm that someone had asked us about this coverage and that we had denied the coverage. I also asked how this wouldn’t be under weather-related damage since we are experiencing a lot of rainfall at this time. She got very defensive and kept repeating the same unhelpful information over and over. Then said she “didn’t want to argue” which shouldn’t even be an option if you are practicing good customer service. And if, as an insurance company, you are breaking every possible situation down into an additional option that needs to be accepted, then you should probably expect people to be upset when they realize you will not be helping them in a crisis. Amy also repeated several times that we could add it for “next time.” Which was extremely distasteful because it felt like a sales pitch. Additionally, we get repeated calls from this office trying to sell us additional coverage, which gets very annoying. Recently, they called to ask me if I wanted to add homeowners insurance when I actually already had homeowners insurance. A lot of good that homeowner’s policy is doing me now!"

"Was seeking condo insurance for new purchase. Was able to bundle car and condo and was extremely pleased with both quotes. Sheila Perkinson was extremely knowledgeable and helpful."

"Amy was awesome, she is very good at her job and is very knowledgeable."

"Sheila was very professional and extremely informative. It was great working in person versus just a voice on the phone who is likely not even in the area. Worked well with keeping the same coverage plus some for a lot less money than what I was paying at my previous carrier. I would recommend this agency to anyone in the area."

"Excellent experience!"